All VOKCHOI jewellery is covered by a one-year warranty.
Repair process
To request a repair, please contact VOKCHOI Customer Service and provide your warranty card.
Depending on the condition of the item, it may not be repairable, or additional repair fees may apply.
You are responsible for all costs associated with shipping your jewellery to VOKCHOI, including postage, insurance, packing materials, and delivery charges.
We recommend using a tracked and insured shipping service when sending your item to us.
VOKCHOI is not responsible for any damage or loss that occurs during transit.
Warranty exceptions
Our warranty does not cover lost items or damage caused by improper use.
Items that have been modified or repaired by anyone other than the VOKCHOI atelier or designer are not eligible for warranty service.